Automation - Feed Archive
// filter(tags) Automation (17)
Automation
17 links (last 90d) · 49 links (all-time)
// january_2026 (7)
2026-01-15
How the Automation Spectrum Moves the Needle on Your Agentforce Marketing Use Cases
Highest rated content by Salesforce Read time: 4 minutes · Marketing
Score: +3910
ListEngage deployed 50+ Agentforce implementations using a 4-tier 'Automation Spectrum' ranging from deterministic rules to autonomous triggers. The 'sweet spot' for immediate ROI combines deterministic triggers (e.g., lead score) with agentic execution (e.g., drafting personalized outreach). Tactical implication: Audit current 'human-in-the-loop' workflows and move one 'research-heavy' task to Tier 2 (Deterministic Trigger → Agent Execution) this quarter.
2026-01-14
Evaluating AI Agents in Production
Highest rated content by TLDR AI Read time: 4 minutes · Marketing
Score: +4170
Anthropic Engineering outlines that effective agent evals require separating 'pass@k' (likelihood of one success) from 'pass^k' (probability all trials succeed), noting pass^k drops to ~0% at k=10 for inconsistent agents. They use three grader types—code-based, model-based, and human—citing that 'SWE-bench Verified' scores rose from 40% to >80% in one year. Tactical implication: Switch from 'vibe checks' to automated regression suites; start with 20-50 simple tasks based on actual user failures.
Stop bots from abusing free trials (Sponsor)
by TLDR AI Read time: 4 minutes · Marketing
Score: +2830
WorkOS Radar analyzes 20+ device signals (fingerprinting, headers) to block bot traffic and free-trial abuse in real-time with 99.99% uptime. The tool offers a free tier for the first 1,000 checks/month and integrates via a single API call to stop credential stuffing. Tactical implication: Implement Radar on signup flows to reduce CAC waste from fake accounts without adding friction for legitimate users.
2026-01-13
Getting Started with Cowork
by Claude Support Read time: 4 minutes · Marketing
Score: +3500
Anthropic launched 'Cowork' for Claude Desktop, bringing agentic capabilities (file access, sub-agent coordination) to general knowledge work. It runs locally in a VM to execute multi-step tasks like organizing downloads or synthesizing research files. Tactical implication: Upgrade to Max and offload monthly reporting—ask Claude to 'read these 5 CSVs and generate an Excel report with VLOOKUPs and charts.'
5 ways to improve marketing measurement in 2026
by MarTech Read time: 4 minutes · Marketing
Score: +2500
MarTech outlines 5 priorities for 2026 measurement, urging a shift from tactical reporting to connected systems. 2026 demands integrating attention metrics and privacy-safe AI to validate incrementality beyond last-click attribution. Tactical implication: Audit current attribution models against the IAB’s 'Open Measurement SDK' standards to ensure mobile and CTV engagement is correctly valued.
2026-01-11
3 AI-Supported Ways to Turn Contact Center Supervisors Into Indispensable Leaders
by Salesforce Read time: 5 minutes · Marketing
Score: +1300
Salesforce identifies a shift from reactive monitoring to "Command Center" operations where supervisors manage hybrid human-AI workforces. Key features include unified dashboards for agent/bot metrics and "swarming" for rapid escalation in complex cases. Tactical implication: Integrate AI agent performance metrics (like resolution rate by topic) into daily supervisor reporting dashboards.
2026-01-08
The Future of Business Is Fast: Watch For These 3 Tech Trends
by Salesforce Read time: 4 minutes · Marketing
Score: +2900
Salesforce breaks down essential tech trends shaping fast-growing businesses. Trends: AI integration, automation, and data utilization. Action: Adopt these trends to enhance marketing strategies.